APPENDIX - EXISTING AND APPROVED SUB-PROCESSORS

Updated: 2025-07-02

  • Name: Neon
    Address: www.neon.tech
    Contact details: Neon Privacy - privacy@neon.tech
    Description of the processing: Provision of data hosting service, serving as the database for the Ludoo Platform
    Data processed: Name of all employees, store location for all employees and email addresses for stores or departments, managers and admins.
    Location of processing: EU.
  • Name: Vercel
    Address: www.vercel.com
    Contact details: Vercel Privacy - privacy@vercel.com
    Description of the processing: Provision of web hosting and cloud infrastructure services for the Ludoo Platform.
    Data processed: Name of all employees, store location for all employees, and email addresses for stores or departments, managers, and admins.
    Location of processing: EU, through AWS.
  • Name: Amazon Simple Email Service (SES)
    Address: www.aws.amazon.com/ses/
    Contact details: Amazon EU DPO - aws-EU-privacy@amazon.com
    Description of the processing: Amazon SES is used to send emails to registered users of the service, when logging in or when we are sharing updates.
    Data processed: Name of admins, managers, and login emails for team accounts.
    Location of processing: EU.
  • Name: CookieBot
    Address: www.cookiebot.com
    Contact details: Legal Department & Privacy team - privacy@cookiebot.com
    Description of the processing: Cookiebot is a consent management platform (CMP) used to collect and document consents granted by our users.
    Data processed: Consent Data (Consent ID, Consent date and time, User Agent of the browser and Consent State.), Device data (HTTP Agent, HTTP Referrer), URL visited, User language, IP address, Geolocation.
    Location of processing: EU.
  • Name: Microsoft Azure Open AI Services
    Address: https://azure.microsoft.com/en-us/products/ai-services/openai-service
    Contact details: Privacy team - https://www.microsoft.com/privacy/privacy-support-requests
    Description of the processing: Microsoft Azure Open AI portfolio of AI services. These are utilised to allow users to generate challenges and activation content by giving instructions when using Ludoo's AI features.
    Data processed: No user data is shared upon usage of Ludoo's AI features, unless Customer or User explicitly input user data when asking it to generate content and contrary to Our advice and directions not to.
    Location of processing: EU.
  • Name: Leadinfo
    Address: https://www.leadinfo.com/en/
    Contact details: Privacy team - privacy@leadinfo.com
    Description of the processing: We use the lead generation service provided by Leadinfo B.V., Rotterdam, The Netherlands, which recognizes visits of companies to our website based on IP addresses and shows us related publicly available information, such as company names or addresses. In addition, Leadinfo places two first-party cookies for providing transparency on how our visitors use our website and the tool processes domains from provided form inputs (e.g. “leadinfo.com”) to correlate IP addresses with companies and to enhance its services. For additional information, please visit www.leadinfo.com. On this page: www.leadinfo.com/en/opt-out you have an opt-out option. In the event of an opt-out, your data will no longer be used by Leadinfo”.
    Data processed: IP-adress, company name, browser information, page visits.
    Location of processing: EU
  • Name: MailerLite
    Address: https://www.mailerlite.com
    Contact details: privacy@mailerlite.com
    Description of the processing: MailerLite is used to send automated onboarding-related transactional emails (e.g. sign-up confirmations, reminders to complete onboarding), as well as marketing and newsletter communications to opted-in users.
    Data processed: Name, email address, subscription status, onboarding stage
    Location of processing: EU